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Delivering Client-Centric Solutions – Our 2024 NPS Results Are In

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Delivering Client-Centric Solutions – Our 2024 NPS Results Are In

​At Step5, our clients are at the heart of everything we do. We’re proud to share that our 2024 NPS results reaffirm our commitment to exceptional service and client satisfaction.
  • +57 NPS Score: A testament to our focus on building long-term partnerships and exceeding expectations.

  • 80% Growth in Promoters: More clients than ever are advocating for Step5 as their trusted consulting partner.

  • Industry-Leading Satisfaction: With fewer than 5% detractors, we consistently outperform industry benchmarks.

The results are in...

Why Our Clients Trust Us:

“Professional, approachable, and always on top of their work.” – Leading Life Sciences Consulting Partner

“Step5 adapted brilliantly to our needs, ensuring seamless execution.” – Leading Nonprofit Organisation

“Their speed to recruit and execution capabilities were second to none.” – Leading Animal Healthcare Organisation

Our Approach:

At Step5, we combine deep expertise with a personalised touch, tailoring our solutions to align with your unique challenges and goals. Whether delivering programme governance, strategic planning, or compliance support, we’re here to drive success at every step.

Want to learn more about how we can help your organisation thrive? Get in touch.